Mercedes-Benz W211 Electrically Adjustable Steering Column Assembly with Lower Steering Shaft - Used Original Parts

Diagnosis and Common Symptoms

From a workshop perspective, the W211 electric steering column is a common point of failure due to the wear and tear on its adjustment motors and sensors. Diagnosis with a capable scanner like XENTRY or Autel will often reveal fault codes pointing to a malfunction in the steering column adjustment motors or their integrated Hall effect position sensors. Common codes stored in the EIS (Electronic Ignition Switch) or the associated control module include "Steering Column Adjustment Motor Malfunction" or "Position Sensor Signal Implausible".

The driver will experience clear symptoms:

• The steering wheel is completely stuck in one position, refusing to move up, down, in, or out.
• A faint clicking or whirring sound is heard from the column when the adjustment switch is activated, but no movement occurs.
• The "Easy Entry/Exit" convenience feature ceases to function; the wheel no longer retracts or returns to the memory position.
• Intermittent or erratic movement, where the column only works in one direction or stops randomly.
• A physical clunk or notchiness felt through the steering wheel while turning, often caused by a failing universal joint on the included lower steering shaft.

Introduction

This is a complete, Genuine Mercedes-Benz electrically adjustable steering column assembly, removed from a donor W211 E-Class. It addresses the common failures of non-responsive adjustment motors and worn lower shaft U-joints. Each assembly is rigorously bench-tested to confirm the full range of motion—up, down, in, and out—and to ensure the lower shaft operates smoothly without binding or excessive play. This unit provides a reliable, factory-spec restoration of your vehicle's steering adjustment and memory functions.

Product Details

• Brand: Mercedes-Benz

• Model Compatibility: W211 E-Class (Approx. 2003-2009) equipped with factory electric steering column adjustment (Option Code 275 Memory Package).

• Part Name: Electrically Adjustable Steering Column Assembly with Lower Steering Shaft

• Condition: Genuine Used (Tested Working)

• Notes: This assembly includes the vertical and horizontal adjustment motors. The integrated lower steering shaft and its universal joint have been inspected for integrity and smooth operation. This is a direct replacement for vehicles originally equipped with the power adjustment and memory feature.